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Frequently Asked Questions
Are you an original factory?
Yes, all products are produced by our own ISO9001 certificated factory. We export high-quality products to over 20 countries across the EU, North America, and Asia.
Do you have patents and original designs for your products?
Absolutely. We develop and design all products in-house. Every product holds its own patent certifications, ensuring a unique offering compared to other suppliers.
How is the product quality managed?
We prioritize product quality above all. Our strict quality inspection team ensures all devices pass CE, ROHS, FCC, 3C, PSE, and KC certifications before reaching our clients.
What is your warranty policy?
We offer a one-year warranty for all series products, supported by a professional return and refund policy.
Can I purchase a sample for testing?
Yes, clients can purchase samples or place trial orders. We maintain consistent quality between samples and large-scale production orders.
How is transportation handled?
For samples, we use fast door-to-door services like DHL, FedEx, or UPS. For bulk orders, we offer flexible options including sea and air freight based on your preference.
Maray Beauty
