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Frequently Asked Questions
Q1: Are you a manufacturer or trading company?
We are a professional manufacturer with over 20 years of production experience, specializing in precision beauty tools.
Q2: What is your quality guarantee?
We maintain a standard ISO management system. We provide pre-production samples before mass production and conduct strict quality inspections before every shipment.
Q3: How can I obtain samples?
Samples are provided free of charge. Shipping is handled via express freight collect and can typically be dispatched within 3 working days.
Q4: What is the estimated delivery time?
For in-stock items, delivery takes approximately 7 days. For customized orders, the lead time is between 25-35 days depending on specifications.
Q5: Do you offer customization for logos and packaging?
Yes, we welcome customized logos and packaging designs to meet your specific branding requirements.
Q6: Why choose us over other suppliers?
We offer 20+ years of rich industry experience, premium product quality, high factory capacity, a professional team, a strict QC system, and flexible payment options.