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Frequently Asked Questions
Will you supply samples for testing quality?
Yes, we are honored to offer you samples. The sample charge and shipping cost will be paid by the buyer via Western Union, Paypal, or TT. Normally samples are ready in 3-7 days and the cost can be refunded upon placing an order.
Can you provide OEM/ODM services?
We are a professional OEM and ODM manufacturer. We can provide private labeling for both the machines and packaging based on client requirements.
How does the factory control quality?
Quality is our priority. We are accredited by several authorities including CCC (China), CE/GS/RoHS/PAH (European Union), and ETL/UL (USA) quality approvals.
What is the lead time for mass production?
Lead time depends on the order quantity and season. Typically, the lead time is approximately 30 days for orders up to 20,000pcs.
Why should we choose your products?
We have a professional and experienced R&D team and a strict quality control system. All products are 100% tested before shipment to ensure they are in perfect condition.
Is there a warranty for the products?
Yes, we maintain high standards of production quality. Our products undergo rigorous testing to meet international safety and performance standards before reaching our customers.