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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a direct manufacturer with extensive experience and hold certifications such as ISO9001 and BSCI. Our facility covers 12,000 square meters.
What kind of samples can I get?
We can provide ready-made samples to test quality (shipping cost applies) or create custom samples based on your specific design requirements.
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 100pcs for each design, making it accessible for various business sizes.
What are your payment terms?
Typically, we require a 30% deposit prior to mass production, with the remaining balance due after inspection and before shipment.
How long does production take?
Sample lead time is 3-5 days. Mass production generally takes 12-15 days upon receipt of sample approval and deposit.
How do you handle quality issues?
If any quality issues arise, simply provide clear photos or videos. We will analyze the problem and provide a satisfactory solution within 24 hours.