❓ FAQ
Q1: Can you provide OEM/ODM services?
Yes, we can provide comprehensive OEM/ODM services according to your requirements.
Q2: How about the warranty period?
Our products have a 6-month warranty period. We provide remote repair instructions or free repair services during this time. In serious cases, we can replace the product free of charge.
Q3: How do you guarantee quality?
We strictly control raw material procurement and production processes. Comprehensive inspections are carried out on finished products before shipping for packaging.
Q4: What is the order and delivery process?
We offer FOB prices. Delivery is typically within 2-3 days after payment. We use air transport via DHL, UPS, Fedex, TNT, or EMS based on the situation.
Q5: Will there be extra accessories?
We equip a small number of accessories per product. Customers can also purchase additional ones. We recommend single-use for accessories to maintain standards.
Q6: How about the MOQ?
MOQ varies based on price levels to protect client interests. Sample prices are available and can be adjusted against future bulk orders.