Q1. Are you a product manufacturer?
Yes, we are a manufacturing factory and trading company specialized in high-quality jewelry and crystal crafts.
Q2. How do you ensure product quality?
We implement strict quality control in every step of the production process to ensure that all products received by our customers are perfect.
Q3. Is the payment secure and how is shipping handled?
Payments are completed through secure online platforms. We use reliable logistics companies like DHL, FEDEX, UPS, and SF Express for global delivery.
Q4. What is the typical lead time for orders?
Stock items or samples are delivered within 10 days. Bulk orders usually take 10-15 days for production, with air freight taking about 10 days and sea freight within 30 days.
Q5. Do you accept custom OEM or ODM orders?
Yes, we have extensive experience in creating diverse OEM and ODM items based on specific customer requirements.
Q6. Can I visit your showroom or meet you at exhibitions?
Absolutely! We participate in the Tucson Jewelry Show in the USA and the German Expo annually. You are also welcome to visit our factory showroom.